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About us

Coopeuch promotes broad financial inclusion by providing savings, deposit, investment fund, credit, insurance, and payment services, with a strong focus on member well-being and long-term development. Our cooperative is guided by cooperative principles and a member-centric approach, fostering trust-based relationships and sustainable growth. As of December 2024, Coopeuch serves more than 1.2 million members, reflecting significant growth in recent years. This community represents a meaningful impact on the country, as one in every five Chileans is part of Coopeuch. During 2024, our product portfolio continued to expand, with over 903 thousand members holding one or more financial products, doubling this figure over the past ten years. In recent years, Coopeuch has strengthened its operating efficiency and expanded its branch network, achieving high customer service standards nationwide. This growth has been supported by continuous improvements in service models, the incorporation of digital channels, and the development of innovative solutions focused on members’ needs. Today, Coopeuch operates 90 branches, 76 of which are in diverse regions across the country, along with 14 offices within partner companies, providing direct, personalized service supported by specialized teams and advanced technological platforms that enable agile, efficient, and tailored attention.

Our Identity

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Mission

To work toward leading and promoting the development of the cooperative model, positioning it as a sustainable and relevant alternative in the markets in which we operate, while supporting the development of our members, their families, and clients.

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Vision

We aim to offer a broad range of financial products and services, delivering a cooperative service experience and continuously striving to be the best place to work.

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Purpose

To contribute to the development and progress of our members and their families, our clients, and the community in which we operate, extending this impact to society and the country by providing financial products and services in an inclusive manner. value

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Cooperative Values

  • Mutual support
  • Responsibility
  • Democracy
  • Equality
  • Equity
  • Solidarity

Corporative Principles

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Voluntary and open enrolment

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Democratic member control

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Members economic participation

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Autonomy and independence

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Educaction training and information

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Cooperation among Cooperatives

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Concern for community

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